Managing the effect of changing technology
Crystal Group’s commercial-off-the-shelf (COTS) offerings are based on open architectures and standard interfaces – but that doesn’t mean you have to settle for a limited production life. Our proven Configuration Management Program helps you manage the effects of change in COTS environments.
Using Intel®‘s Embedded Product Roadmap, Crystal Group’s systems engineers stay on top of trends and products to make sure you have the most advanced and stable options available. You can also opt for a guaranteed effective life cycle management of up to seven years from when your program begins.
We’ll keep you up to date on which parts are current and which are approaching end of life — and we’ll find you a suitable replacement. Our configuration management expertise also ensures guaranteed effective control of your baseline hardware, preventing costly and unnecessary recertifications.
Crystal Group gives a maximum amount of notice to our customers to allow both parties to smoothly transition technology that ultimately enhances everyone’s performance and profitability.
"Crystal produces top quality rugged servers and has an excellent track record for customer service."
"Solid products, great customer support, superb CM."
"The service I receive is fantastic. We are always asking for rushed quotes and expediting orders and Crystal Group always comes through for us. I am completely satisfied with Crystal Group so keep up the good work!"
"We build systems that run in the most rugged of environments and require the latest hardware. Crystal is the only place to come when you need both."
"All the folks at Crystal Group who played a role in delivering an Intel server to us, showed an exceptional amount of creativity and teamwork."
"Props to Crystal Group for making me a happy customer!"
"Quick response, provides accurate data, works well with customer requirements."
"We like the personal responsibility people take. It's refreshing."
"Great service, support and you delivered what you promised on time. Your servers have not given us any problems, and we have had them for over two years now."
"Crystal Group makes an exceptional product (s). They are very responsive to the needs of their customers."
"The Crystal team has provided outstanding service to my team at Lockheed Martin. I'm extremely impressed with your prompt customer service. Crystal strives to achieve common goal of providing excellent customer service and quality products to the end user."
"Customer service is excellent, like the feed-back-loops built into the service."
"Of the many vendors I work with Crystal always makes it easy for me to meet my requirements. A company that thinks outside the box!"
"My customer wanted Crystal's product. Was a win-win. Great product and great customer service."
"Crystal Group customer service has always been outstanding... keep up the good work!"
"Crystal Group has worked with our subcontracts department to remove cost from the products we purchase, as well as making sure the quality is exactly what we want."
"Crystal has been excellent in addressing our concerns and addressing our custom configuration requirements."
"They have the solution to satisfy our requirements, and the quality."
"We chose Crystal because you have the best server in the market and outstanding customer service"
"I have been very impressed with Crystal's customer support."
"Crystal stepped up and delivered us several rugged servers when we were in a time crunch as another supplier was not making deliveries on time. Crystal has continually accommodated our last-minute purchase requests and has VERY good customer service."