How We Work
Zero-Friction Collaboration
Meaningful collaboration is the heart of our organization. Proactive, relevant and candid communication with our teammates and stakeholders enables us to do hard things with speed and accuracy. It’s what keeps us ahead of the curve and exceeding the formidable challenges of our customers. Meaningful collaboration is the heart of our employee-owned organization.
Customers
- We understand their exact needs and identify their critical challenges.
- We keep them connected to the project every step of the way.
- We build momentum via proven program performance.
Technical Partners
- We select strategic partners that bring the right expertise.
- Together, we build timely, advanced solutions.
- We challenge one another to stay ahead of the innovation curve.
Suppliers
- We partner with the absolute best suppliers—period.
- We source long-life commercial off-the-shelf (COTS) components for speed and consistency.
- We are proactive about lifecycle management for inventory.
Our Team
- We vertically integrate full lifecycle disciplines to control our manufacturing processes.
- We share and apply lessons that bolster efficiency and productivity.
- We push boundaries of creativity and continuous improvement.
CRS 24/7: Your tech’s toughest line of defense
Not just support. It’s a full-force advantage.
CRS 24/7 is Crystal Group’s technical backbone, built to give you more than rugged hardware. It’s the reason our systems don’t just survive in extreme environments: they dominate. We design. We build. We test. We support. All under one roof. No handoffs. No delays. No compromises.
What makes CRS 24/7 different?
Built like your mission depends on it, because it does.
A continuous lifecycle—no handoffs, no delays.
Commit to Excellence
Strong relationships mean we challenge each other. We hold each other accountable. We push each other to be better tomorrow than we are today. Our collective success and growth depend on it.
Our Quality Management System (QMS) drives consistency across every design, build, and test we perform, delivering proven quality and continuous refinement.
We track performance through customer-driven metrics, regular audits, and rigorous supplier evaluations — ensuring a complete, 360° view of quality at every step. Because at Crystal Group, we believe you can only improve what you measure.
At Crystal Group, we believe true innovation starts with curiosity — a drive to explore, improve, and simplify the complex. Our engineers combine precision with creativity, finding elegant solutions in the middle of chaos.
This mindset pushes boundaries, defines new standards, and anticipates future needs before they emerge. With that blend of rigor and imagination, our Engineering team delivers what matters most: breakthrough solutions built to perform in the real world.
Accelerate Agility
Vertical Integration
This means we have all the necessary skills and functions in house. From engineering to manufacturing to testing, we are poised to respond quickly as opportunities or challenges arise.
24/7 Support
Our 24/7 Technical Services team provides fast response times and quality service around the clock and around the globe. This includes maintaining an inventory of genuine replacement parts for repairing fielded units to keep you up and running.
Scalable
Maximize performance while minimizing downtime while with our flexible, scalable solutions designed to be customized or upgraded to meet your unique needs with ease and without costly, time-consuming recertification.
Integrated solutions you can trust
Building mission-ready systems takes more than great parts, it takes teamwork. At Crystal Group, our ecosystem of trusted technology partners brings together the right mix of software, storage, processing power, networking, and cybersecurity. But precision doesn’t stop at integration. Real performance comes from deep collaboration, engineering every connection, every component, to work as one. The result: a compact, mobile system that delivers seamless reliability in any environment, under any conditions.
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With Intel’s Xeon scalable processors as the foundation for many of our compute solutions, we’re the go-to partner in Intel’s global network for solving their users’ most challenging ruggedization needs.
Intel announces 2020 U.S. Partner of the Year awards for excellence in accelerating innovation
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As Ruckus Networks’ sole supplier of rugged ICX switches for military and industrial applications, our hardened and MIL-SPEC solutions deliver the most powerful networking capabilities to the warfighter and other tactical users.
Crystal Group selected as Ruckus Networks’ Federal Partner of the Year
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As a preferred original equipment manufacturer (OEM) in the NVIDIA® Partner Network (NPN), we develop and build high-performance compute solutions for demanding AI applications at the edge using NVIDIA’s GPU-accelerated technology.
Crystal Group designated at NVIDIA Partner Network Preferred OEM
Configuration management
While no one can predict every shift, staying engaged and informed keeps us ready to adapt, not react. Our proactive configuration management ensures your systems evolve with precision, not disruption.
Through a disciplined, forward-looking process, we track every hardware and software change across your program’s commercial off-the-shelf (COTS) components. When end-of-life or last-time-buy transitions arise, we plan and implement replacements that preserve performance, compliance, and reliability. The result: seamless continuity and unwavering integrity across your product’s operational life.
Our engineers build open architectures with standard interfaces and Intel® chipsets to create compute solutions that perform reliably and adapt easily. We even design and manufacture our own power supplies, fan controllers, EMI assemblies, and chassis, giving us total control over the components that define durability and performance.
That control pays off. When systems reach end-of-life, we can deliver fast tech refreshes that maintain the same form factor, keeping your operations running without interruption.
With Crystal Group’s optional guaranteed-effective life cycle management, your baseline hardware is covered for up to seven years from program start, helping you avoid costly, time-consuming recertifications.
Lower your total cost of ownership
Maintain and extend the operational life of your Crystal Group rugged compute solutions.
Need a rugged high-performance solution you can trust?
At Crystal Group, we are fueled by creativity, technical expertise and tenacity. We push the boundaries to achieve what is needed. Our work is cutting-edge and innovative, providing our team with the opportunity to work on some of the most advanced technology available in the military, industrial and commercial markets.
