Our warranty has you covered

Every product we deliver comes standard with a full, five-year warranty that includes global 24 | 7 | 365 technical support. If you want to extend your warranty even further, you can purchase up to 10 additional years of coverage that starts the first day after the original warranty expires.

If you are unsure when your original warranty expires, just call our Technical Services team and they will provide you with your program details.

If a product or component failure occurs, Crystal Group’s Technical Services team will provide a quote that includes a standard diagnostic fee, replacement components, and labor required to repair a system. Our warranty is subject to the return of the Crystal Group product for evaluation.

Download our warranty repair policy.