Technical Services

Dedicated to keeping you operational

The Technical Services team is made up of employee-owners who take personal pride in your success. This isn’t just our job, it’s our responsibility.

Here’s how we support you:

• Expert guidance for troubleshooting and diagnostics
• Quick-turn repair or replacement of system components
• Upgrade and retrofit solutions for deployed systems
• Responsive, one-on-one service: Anytime, anywhere

Whether you’re operating in the field, at sea, or in the lab, our team is built to deliver rapid, accurate, and lasting support.

Backed by an industry-leading warranty

Every product we deliver comes with a five-year standard warranty, and you have the option to extend that coverage up to 10 additional years. We stand behind our solutions, and we make the process straightforward.

If a product or component failure occurs, our team will:

• Provide a clear quote including diagnostic fees, labor, and replacement parts
• Coordinate return and evaluation of the affected product
• Expedite repairs with as little disruption as possible

Why CRS 24/7 makes a difference

In high-stakes environments, support can’t be an afterthought. It must be built in, from the design phase to field deployment. With CRS 24/7, you’re backed by:

• End-to-end ownership
  The same team that built your system is the team that supports it. No outsourcing. No delays.
• Fast, informed response
  We act quickly, communicate clearly, and solve challenges with precision.
• Employee-owner accountability
  Every person you speak with has a direct stake in your mission’s success.

Learn more